April 2013 - page 149

April 2013
| Business World Magazine | 149
certification.
Another area of support offered for fran-
chisees is an assigned business coach – some-
one who is there for them every day, seven
days a week. “They help them through every
facet of growth, from training to actually
working with them at the field at night to
make sure they have a complete understand-
ing of how to operate their business success-
fully,” Thompson says.
INDUSTRY CHALLENGES
When it comes to industry challenges, the
global financial crisis has not left Jan-Pro
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