148 | Business World Magazine |
April 2013
business owner.”
Jan-Pro offers franchisees extensive sup-
port, starting with initial training, because if
the unit owners are not successful in servic-
ing their customers, then the entire system is
affected. After they sign on, Jan-Pro teaches
franchisees everything they need to know
about operating a business, and to be a “suc-
cessful cleaning company,” Thompson says.
Franchisees enrolled in their MedMetrix
program are trained in six key areas: uni-
versal precautions, knowledge of standards,
exposure control, bloodbourne pathogens,
documentation and incident reporting, and
