August-September 2014 | BusinessWorld | 115
international expansion, and at some point
thatmight be somethingwe look at, too.”
The company grew from its Florida roots to
a five-acre site in Huntersville, N.C. and its
headquarters are now part of a sprawling
22,000-square-foot campus that also has
executive training facilities, a continuing
education center and a simulation
environment for technical instruction.
No existing franchises are based outside the
continental U.S., but some services are
provided in Hawaii, as well as both Puerto
Rico andCanada.
Functions like the answering of incoming
calls and coordination of local marketing, as
well as others pertaining to daily business
operat ions are centra l i zed , whi ch
eliminates any immediate need for a
physical location or an administrative staff
for each franchised location.
