October 2013
| Business World Magazine | 157
Laundry services have traditionally generated significant costs
for healthcare systems whether in terms of the investment needed
to create and maintain infrastructure, or the acquisition and up-
keep of engineered equipment, labor costs or the costs associated
with water and electricity. What’s more, the laundries that serve
healthcare function under some of the most heavily regulated
conditions of any in industry, all designed to ensure the safety
of healthcare staff, laundry personnel as well as the patients who
come in contact with the linens, towels, uniforms, and range of
other textiles used in a hospital or clinical setting. Operation-
al mandates do not simply apply to the cleanliness of the tex-
tiles, but also the very manner in which the textiles are separated
and sorted, processed and packaged, and the attention to detail
is far more excessive than what is conventionally required for
