January 2013
| Business World Magazine | 59
great that the manufacturing facility had to
expand after only three short years of opera-
tion.
DELIGHTED TO DELIVER
With the addition of new presses and ship-
ping platforms, productivity and distribu-
tion increased. Palembas says that’s when
Lecluze had another brilliant idea. Deter-
mined to deliver a guarantee of quality,
Lecluze contemplated the overall design of
his product lines, realizing that these weren’t
something that simply served as fashion ac-
cessories, but they were essential apparatuses
meant to fulfill fundamental functions in the
emitting of light. In deference to all the sci-
ence involved, suffice it to note that there are
two critical junctures, or implements, which
can effectively negate the efficiency of a low
voltage fixture. This relates to transformers
and sockets, if either fails to be manufac-
tured correctly the device is more likely to
infuriate than illuminate. Contrast Light-
ing, therefore, began manufacturing its very
own, but went a step further by offering un-
precedented warranties. Ten years for their
transformers and five years on their sockets,
a practice that is still honored today. “This