Aug/Sep 2013
| Business World Magazine | 189
the world. “I still remember what that was
like and maybe it gives me a different kind
of perspective. We were helping customers
safely package materials and solving logisti-
cal problems to get their package where it
needed to be, in the condition it needed to
be, and those processes have changed since I
was behind the counter.”
To Zai’s point, today, there are tools of
technology which effectively augment Pak
Mail’s expertise. For example, the company
deploys what Zai refers to as an “awesome”
POS system, specific to the industry, cre-
ated by another Colorado-based company
known as ReSource. Items can be placed on a
scale that rapidly calculates dimensions and
weight, as well as the variety of packaging,
shipping and carrier options, enabling the
entire transaction to be processed in only a
few minutes. On its back end, the same sys-
tem provides tools for rapid assessment of
on-site inventory and accounting functions.
Yet, this functionality is part and parcel of a
franchise system that also enables franchisees
to rapidly launch and maintain a success-
ful business. And more than anything else,
Zai says his greatest satisfaction has come
from seeing people achieve their dreams in
becoming owners of a successful business.
Those businesses can currently be found in
some 400 locations within America, Mexico,
Japan and Canada, but to be sure, Pak Mail
is looking to increase its presence nationally
and internationally.
Pak Mail Staff
