June 2015
| Business World
135
great growth on the freight side, the stores
are beginning to become more and more
comfortable with it and our customer base is
growing both commercially and residential-
ly in that area. So we’re very excited about
that piece.”
“The first challenge is getting our custom-
ers to know what our capabilities are and
building that side of the business,” Zai con-
tinued. “While our customers know that we
can pack small packages for UPS, FedEx,
the post office or DHL or any of the other
carriers that we use, most of our customers
are not familiar with the fact that we build
crates, we will do packaging for very unusual
or high valuable items.”
Remaining upbeat, optimistic and in touch
with his creative side, Zai welcomes the op-
portunity to finding innovative and intricate
solutions to his customers’ packaging prob-
lems.
“When we get to the large freight items -
we’re talking about packing industrial equip-
ment, those always have great challenges for
us because they’re always interesting,” he
said. “You have to be creative in packaging
