June 2015
| Business World
141
of what the store looks like, but what the
store smells like,” he continued. “One of
the sayings we use internally is that: we’re
the leader in logistics solutions; finding so-
lutions to problems be it small or large. We
work on building those relationships by be-
ing problem solvers for our customers.”
FUTURE OF THE
FRANCHISE
Shipping and packaging is never going to go
away. But while the industry has changed
significantly over the last five to 10 years, Zai
and Pak Mail have gracefully dealt with the
obstacles and challenges and continue to re-
main a strong force throughout. As store ca-
pabilities and the company’s freight services
continue to increase, Pak Mail is leading the
way in logistical solutions for their custom-
ers.
“We’re very excited about what we see com-
ing up in the near future for Pak Mail and
the shipping world,” he said. “Every day is a
new challenge and we love taking it on.”
A forward thinker in his own right, Zai un-
derstands and acknowledges that Pak Mail is
a unique player in a field full of competitors.
“As our industry changes, we think we’re go-
ing to separate ourselves from our competi-
tors; they’re going in a different direction
than we are,” he said. “We firmly believe that
the success rate for the systems and the stores
is in the direction that we’re heading.”
