BWM June 2015 - page 142

Business World |
June 2015
140
“Customer care is a really important factor
for us, and we put a lot of emphasis on it,”
he said. “We work very hard to create a cus-
tomer experience. We have a business model
that we work by, which is: the best product
and the best service at a reasonable price.
The product we provide is the customer ex-
perience.”
“We put a lot of emphasis on the customer
experience and paying attention to a lot of
those details, not only from the standpoint
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