BWM - Feb 2015 - page 90

Business World |
February 2015
90
“Romance wasn’t really an adjective that
would initially come to mind if we were to
describe our property,” she said. “But looking
at it, and seeing how people rate it, we can
see why now. We’ve got sub-tropical gardens,
little areas throughout the property with
swings, it’s very comfortable. At night time
the palm trees throughout the garden are lit
up with fairy lights. Our lounges throughout
the property are very cozy and warm in front
of the fireplace. The restaurants are beautiful
and offer a very intimate dining experience.
So there is definitely a sense of romance, and
I’m really glad that guests have recognized
that and mentioned it.”
FRESH AND FANCY
Maintaining the boutique-style feel of the
Royal Palms is vital for staying ahead of the
curve. Finding cost-effective ways to enhance
the guest experience while having fun along
the way has its competitive advantages.
“What we will be doing is probably retiring a
couple of rooms and renovating them. We’re
always investing in a room. The owner trav-
els quite a bit, and is therefore able to select
fabrics for the rooms from all over the world.
All the rooms at Royal Palms are individu-
ally decorated; there are no two rooms alike,”
said Harney-Zuill.
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