February 2015
| Business World
89
of attention to detail, the Royal Palms was
selected #9 of the top 25 hotels in the Carib-
bean for service and #14 of the top 25 hotels
in the Caribbean by the 2015 TripAdvisor
Travelers’ Choice Awards. Recognition for
not just the property, but the entire island of
Bermuda.
“We’re proud of what we’ve accomplished,
but Bermuda is really a small piece of the pie
in this great big world, as is Royal Palms,”
said Harney-Zuill. “So anything that we can
do to highlight the service that’s available in
Bermuda, we love to be able to do that. To
be recognized as a smaller property that can
provide such great service without having the
amenities of a larger resort, it’s great because
it’s truly based on the service we provide and
how friendly, warm and welcoming our staff
is to each and every guest that walks through
the door.”
ROMANTIC ESCAPE
When you focus on doing one thing really,
really well, unheralded accolades will ar-
rive. In the case of the Royal Palms, their
commitment and dedication to service has
led to them being named #18 of the top 25
hotels in the Caribbean for romance by the
2015 TripAdvisor Travelers’ Choice Awards,
something that took Harney-Zuill by sur-
prise.
