Page 230 - BWM March 2013

230 | Business World Magazine | March 2013
mobility. As Dave Manning says, “Investing
in that technology pays off by having far few-
er accidents... that protects our drivers, but it
also helps protect our customers too.”
Yet as Duffel explains, for all the tech-
nology and specialized equipment utilized
to serve specialized cargo requirements, the
business still comes down to people serving
people. Duffel says the team at TCW goes
into negotiations with clients by first learn-
ing exactly what their needs are. From there,
TCW intently focuses on how best to pro-
vide value to that customer. “Our goal is to
create a win win relationship which is benefi-
SUCCESSFULLY LEASE A SPECIAL
PURPOSE CHASSIS FOR OVERWEIGHT
INTERMODAL FREIGHT
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