Page 225 - BWM March 2013

March 2013 | Business World Magazine | 225
proach also heavy relied on having the right
assets in place, assets controlled by the com-
pany, which meant owning their own build-
ings and their own equipment. He also rec-
ognized that having the right staffwas critical
to capturing the right customers. His vision
was to create a workplace where employees
not only sensed, but genuinely knew they
were valued. As Manning explains, he imple-
mented profit-sharing plans, life insurance,
health insurance, 401k plans and constantly
drove home the message that TCW would
provide the opportunity to work out their
career in an environment that more than sat-
isfied all of their expectations.
Phil George died in 2003, but the same
values, principles and professional acumen
that he imparted to TCW has been fully
embraced and embodied in TCW’s present
Chief Executive Officer, Scott George, who
is very much his father’s son. Gary Duffel de-
scribes Scott as “the hardest working man in
the company” and says his approach to the
job isn’t viewed so much in terms of career,
but something more akin to “an obligated”
commitment to the people who work there
and commitment to the customers they
serve.
Commitment is a key component of
TCW and it can be measured both in terms
of employee longevity as well as the decades
of service they’ve maintained with clients