226 | Business World Magazine |
March 2013
that includes Nissan, Firestone, other JIT
manufactuers, and numerous others. And
though the company has evolved over the
years by branching into new service seg-
ments and taking on new client relationship,
it still continues to provide the services to
the tobacco industry which got their wheels
rolling so many years ago.
OPERATIONAL
EXCELLENCE
One of the fundamental factors contributing
to TCW’s success is its ability to efficiently
respond to a variety of needs. While some of
its competitors may focus on one aspect of
service, TCW invokes the full measure of its
assets to provide a range of solutions that en-
compass all aspects of consolidation & dis-
tribution, warehousing, intermodal opera-
tions, dedicated transportation and highly
specialized transport when the cargo situa-
tion calls for it.
In wanting to provide the best range of
service to its customers, Dave Manning says
the company has constantly invested in the
best equipment and technology services
which collectively empower TCW with ca-
pabilities so few companies can boast.
For example, TCW’s more than 20-year
long relationship with Peterbilt, under the
direction of Scott George, has led to the
customization of tractors that have been
weighted lighter to accommodate for heavy
loads, thereby offering improved fuel effi-
ciency and cost savings that pass to the cus-
tomer.