Page 239 - BWM March 2013

March 2013 | Business World Magazine | 239
that should they even need service again,
they would want to work with EDC.”
Yet, whether it is a family’s furniture and
prized heirlooms of antiquity or a company’s
composite of sophisticated computer equip-
ment, to move items safely and efficiently
requires certain expertise and investment
in specialized resources. It is in this capacity
that EDC has also proven superior.
VP and San Antonio General Manager
Gary Hendley explains that EDC has con-
sistently invested in solutions that specifi-
cally serve to simplify complexities of mov-
ing sensitive equipment. That has included
the acquisition of modified trucks comple-
mented by high-capacity lift gates, suspen-
sion and, in some cases, refrigerated trailers
for equipment that is heat-sensitive.
Gilbert says what is even more critical
for effective service to customers, is having
the ability to rapidly track and access in-
formation pertinent to the inventory being
transported. “Imagine when you’re moving
a major office complex and it has numerous
computers and tape drives with different se-
rial numbers. You have to be sure that you’re
delivering the right product to the right
place,” says Gilbert. EDC employs one of
the most sophisticated, computerized inven-
tory systems, customized for their operation,
EDC Founder George Gilbert honors achievement by Kelly McDaniel, SA-GE Champion