Page 33 - Jan 2013

January 2013 | Business World Magazine | 33
Stainless Sales Corporation also seeks
to stay at the forefront of products and ser-
vices. Currently, they are looking at expand-
ing their product line to capture a larger
share of the market. For example, they want
to incorporate more “long products” – an-
gled, flat and round. In addition, the compa-
ny recently leased a new large-coiled storage
facility to act as a central hub and second lo-
cation in Chicago to store raw materials. “By
doing that, it’s freed up to 30 to 40 percent
of our floor space in our main facility. We’re
now looking at expanding our services,” he
says.
Looking ahead to the longer term,
the goal of Stainless Sales is to double their
pounds shipped over the next five years. “We
have great expectations for the company.”
The company’s biggest priority, how-
ever, is maintaining their high standard of
customer service. Regardless of the client, be
it a big corporation or small business, Hite
says each is serviced respectfully, efficiently
and responsively.
“We really value the relationships we
have with our existing customers,” Hite says.
“A lot of our customers have known us the
entire time we’ve been in business. Once we
get a customer, they don’t tend to go any-
where else.” o