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values and goals.”
“Then, the first thing we do is
set up the budget,” she adds.
“Most companies, and most
people In general, don’t want to
talk about money, but we want
to talk about money first thing.
We don’t want to put a meet-
ing or event together and have
the client blindsided because
the event cost more than they
thought it would. That’s not
how we want to work. We want
to make sure we’re open and
transparent.”
The result of that understand-
ing, openness and transparen-
cy has been a lot of satisfied
customers, and a lot of repeat
work. EES has not lost a client
to date, and many of their cli-
ents have engaged them more
than once. Some of their main
clients have been working with
them ever since the company
first started – which is exactly
the company’s goal.
“We don’t have the mindset of
coming in and producing one
meeting or one event and then
we’re out,” Falon explains. “We
want to have a long term part-
nership. And if they do more
than one event a year, we want
to eventually take those on as
well.”
“We really partner with people
in a very strong way,” she adds.
“We have clients now who tell
us that they couldn’t function
without us.”