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progress in their career,” she
adds. “We have a lot of upward
mobility at EES, even though
we’re small. Most of our team
has started at the bottom and
moved their way up, and be-
cause we’re growing, there’s
even more opportunity.”
EES team members, in return
for their dedication, are also
empowered to make decisions,
as well as to provide genuine
input on the operation of the
company. They are also given
different awards, bonuses, and
compensation in recognition of
their hard work.
“We try to do a really good job
in giving back to our team,” Fa-
lon says. “We’re a truly a fam-
ily here. We have a real family
mentality. We go to war togeth-
er, and for each other.”
The outcome has been that in
seven years, EES has lost only
two people – one who gave
birth and wanted to devote
time to motherhood, and an-
other who didn’t want to do
events anymore and is now
very successful in another in-
dustry. That kind of retention
is very significant for the events
industry, where the turnover is
typically much higher.
EES has created similarly strong
outcomes with their suppli-
er and vendor partners. Falon
calls those people a “part of us.”
She says “we respect them, we
pay them on time if not early,
and we rely on their valuable
advice and impeccable service.”
The Clean Plate Club, for exam-
ple, is one of Nashville’s pre-
mier full-service caterers, as
well as one of EES’ most trust-
ed partners. They have over
three decades of experience
catering small and large events,
and their expert team can han-
dle up to the most complex of
venues. No matter what’s on
the menu, Falon knows she can
rely on them to make the event
memorable.
Once again, the majority of re-
lationships like that are long-
standing. Many date back to
before EES even began.
“We don’t have to shop around,”
Falon says. “They do what we
need, and when things come
up – as they always do on site –
we know we can call them and
they’ll respond, ‘Absolutely.’
They’re always going to help us
when those little crises pop up.
That’s invaluable.”
NOVEMBER - DECEMBER 2019