Page 71 - Jan 2013
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January 2013
| Business World Magazine | 71
notch customer service. Installing new con-
trol systems is just the beginning of the long-
termrelationship they havewith their clients.
Their preventive and predictive maintenance
program ensures that their clients’ buildings
will continue to perform at peak efficiency
for years to come.
Where CCI’s competitors tend to
use proprietary products that “trap their
customers in,” CCI’s products incorporate
open platform technology. This means their
customers own their own products, which
means CCI has to rely on their outstanding
customer service in order to build strong re-
lationships.
“We really put an emphasis on service,”
Costantini says. “We put an emphasis on be-
ing reliable, and providing customers with
