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that feedback, and they en-
gaged a world-class software
developer to help build a cus-
tomer credit management sys-
tem that met all their client’s
requirements. The result is
PCM Pro, their new software
and tiered subscription service.
PCM Pro synchronizes old tech-
nologies, introduces new ones,
and gives clients 24/7 access to
valuable customer information
in an easy-to-interpret way.
According to Brad, PCM Pro
helps creditors by providing “all
the support and tools they need
to succeed.”
Today, the majority of PCM’s
clients are associated with con-
struction. Brad believes they
benefit from PCM Pro more
than anyone, mostly because
it helps them avoid liens, which
he says “almost nobody in the
construction world likes.” PCM
Pro was designed to prevent
liens from happening in the first
place.
“It was designed to give general
contractors better control over
the construction pyramid,” he
explains. “It gives them much
better lines of sight over their
trades and suppliers and their
credit quality. It will lead to a lot
fewer surprises.”
Much of the time, Brad says
that liens are the result of
“communication breakdowns,”
and “the only people that end
up making money are the law-
yers.” As a company that does a
NOVEMBER - DECEMBER 2019
“An elegant
solution to their
internal system
constraints.”