Business World Magazine |
January 2019
says. “That’s critical to us. We don’t compro-
mise anywhere, on anything we do.”
With every project Midwest Millwork under-
takes, they aim to build a relationship with their
client. They achieve that by providing not only
a high level of quality, but also a high level of
service.
“We’re constantly engaging with our clients
over the course of the project,” Dave explains.
“We’re meeting with them on the job site, dis-
cussing issues when they come along, putting
forward suggestions for cost-saving measures
when budgets are tight – we work as closely
with them as we can in order to assist them
with relationships with their own clients.”
“We make sure clients can count on us to
complete work properly, on time, and to their
specifications,” he adds. “We’ve found some
success with that. Contractors are aware that
we’re not a fly-by-night operation. We’re reli-
able, and they know that.”
As a result of that reputation, many clients
come to Midwest Millwork before tenders are
awarded to discuss the jobs and how best to
achieve them. Dave says they welcome that
engagement, even if it doesn’t ultimately lead
BUILDING RELATIONSHIPS