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Business World Magazine |

January 2019

says. “That’s critical to us. We don’t compro-

mise anywhere, on anything we do.”

With every project Midwest Millwork under-

takes, they aim to build a relationship with their

client. They achieve that by providing not only

a high level of quality, but also a high level of

service.

“We’re constantly engaging with our clients

over the course of the project,” Dave explains.

“We’re meeting with them on the job site, dis-

cussing issues when they come along, putting

forward suggestions for cost-saving measures

when budgets are tight – we work as closely

with them as we can in order to assist them

with relationships with their own clients.”

“We make sure clients can count on us to

complete work properly, on time, and to their

specifications,” he adds. “We’ve found some

success with that. Contractors are aware that

we’re not a fly-by-night operation. We’re reli-

able, and they know that.”

As a result of that reputation, many clients

come to Midwest Millwork before tenders are

awarded to discuss the jobs and how best to

achieve them. Dave says they welcome that

engagement, even if it doesn’t ultimately lead

BUILDING RELATIONSHIPS