Business World |
March 2015
190
The staff 's efforts have also been rewarded
in the form of the 2014 Certificate of Excel-
lence from TripAdvisor. About the award,
Scholey states that it’s truly the staff which
makes all the difference at a resort.
"Our staff is what make the property spe-
cial and that’s what keeps many guests com-
ing back," she says. "It is not enough to have
a pretty resort on a beautiful beach, nowa-
days guests expect more than that and that
is what we deliver; a personal, unobtrusive
service that helps guests enjoy their holiday."
Alongside their commitment to guest ser-
vices, Turtle Beach have also taken measures
to protect the environment by increasing the
sustainability of the resort through monitor-
ing their gas, electrical, and water usage daily,
and setting up recycling programs through
partnerships. The team intends to reduce
their waste by up to 10% per year.
"Our investment has been in ’Energy Eye’,"
Scholey says. "An infra-red device which
controls the regulation of the A/C units and
subsequent installation of 60% of our com-
plete change out of regular Air Condition
units to environmentally friendly and energy
efficient Inverter Technology. "
"Our efforts are further enhanced by our ag-
gressive waste reduction," she continues. "By
partnering with local recycling companies to
re-purpose waste by recycling of paper, card,
glass and oil, we intend to reduce our waste
by 10% year on year.”
For their efforts to increase sustainability,
including regular beach cleaning sessions,
Turtle Beach has achieved Green Globe
Certification, recognizing their hard work
and dedication to achieving high standards
