BWM - Mar 2015 - page 183

March 2015
| Business World
183
THE HOUSE: HOME AWAY
FROM HOME
On the beautiful, bountiful island of Bar-
bados, customized guest experiences are a
dime a dozen. Rich in history and hospital-
ity, finding your niche can be a difficult task.
For The House, however, finding their place
in the market was as simply as scaling down
their guest criteria. Opened in December
2001 as an adults only getaway, the chic re-
sort’s focus on intimacy and indulgence is all
about kindling or rekindling that spark with
your special someone.
Ahaven of oceanside temptation, the pristine
property boasts 34 private junior and one
bedroom suites draped in chic, minimalistic
design with an informal essence of the Ca-
ribbean. Not to be overlooked, The House
maintains its sanctuary-like feel with its
24-hour Ambassador Service, ensuring that
you’re well taken care of, while being given
the discreet privacy you’re seeking. Whether
you want to book a table on-site at Daphne’s
or explore the historic streets of Holetown
or the St. Lawrence Gap, The House offers
the best of both worlds.
“We are lucky that The House is intimate
enough to give a very personal service, but
large enough for guests to spread theirwings,”
VP Sales, Marketing and E-Commerce Syl-
via Scholey said.
“We make sure our guests have lots of places
to unwind whether on our beautiful deck
looking out to sea or on our numerous el-
egant sofas in our shady spots, in the pool
or having a sunset cocktail under a beach ca-
bana,” she continued. “We are on one of the
most beautiful islands in the world and our
staff can give lots of insider tips to our guests
on how best to explore it.”
Concentrating on guests’ every need – from
the complimentary jet-lag massage on arrival
to the complimentary Champagne breakfast
and afternoon tea – requires forging person-
al relationships with a friend-first approach.
Succeeding in the hospitality industry is all
about personality and individuality, some-
thing you’ll find in droves from the staff at
The House.
“Our staff is not ‘cookie cutter’; they are all
individuals and bring their own sense of pro-
fessionalism and charm to their role. We
want to make sure that our team members
are supported in doing their job brilliantly
but we also encourage them to show their
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