Page 189 - BWM March 2013

March 2013 | Business World Magazine | 189
Albert Camus once observed that the most important task of life involves the formation of relation-
ships. He said, “Human relationships always help us to carry on because they always presuppose fur-
ther developments - a future.” For Connor Manufacturing Services, a pioneering company tasked in
the design and production of precision engineered metal products, both the legacy of success and de-
velopment of strategies to secure future growth, are equally augmented by an appreciable approach
to maintaining relationships.
With more than 100 years of service com-
plementing its efficiencies and expertise in
the design and manufacturing of engineered
metal components, Connor Manufactur-
ing Services has evolved from a family-run
wholesale hardware enterprise into one of
the world’s most respected institutions of
industry. Connor products can be found
enhancing functionality to a wide range of
goods that touch everyday lives, from trucks,
automobiles and office equipment to com-
puters and telecommunication devices, and
lots more. That degree of diversification
might offer some authenticity in Connor’s
adherence to demanding standards of preci-
sion, but it is also a byproduct of precisely-
honed principles involving customer service
and commitment to relationships. In fact,
Connor’s global footprint was largely fos-
tered through their focus on relationships.
ON-THE-GOING GROWING
To put that in proper perspective, President
Dennis Kwiecinski provides insight into
events that occurred more than 30 years ago,
when so many technology companies began
pulling-up and pulling out from America to
capitalize on production opportunities in
Asia. At that time, California-based Connor
Manufacturing had already been a longtime
supplier of springs used on pagers manufac-
tured by Motorola. That relationship had
evolved to include metal stamping essential
in the production of cell phones. Then, as
fate would have it, Motorola moved opera-
tions to Southeast Asia. Over time, another