January 2013
| Business World Magazine | 111
we do the right job by our clients.”
Reed Transport’s commitment to their
employees is a large part of what sets them
above and beyond in the marketplace. “We
foster a family environment here,” Ryan says.
“We have continual training for our people
to assist them with hitting their goals be-
cause everyone is measured through the use
of key performance indicators and everyone
wants to make sure to hit their metrics. We
use KPI’s in every department to ensure the
business is moving in the right direction”
“We measure ourselves to the point where
we know our service is at the top of the food
chain,” he adds. Reed Transport also stands
out due to their private fleet and dedicated
services. They devote a lot of expense to mak-
ing sure that is “done right,” Reed explains.
“We’ve got that down to a science. We go out
to whatever private or public manufacturers
or entities that need their own trucks and
dedicated drivers, but don’t want to manage
all the equipment.”
LEADING TECHNOLOGY
To help drive efficiency, Reed Transport Ser-
vices, Inc. uses two of the industry’s leading
technology platforms, as well as their own
internally-developed proprietary software.
“Between three systems, we’re doing pret-
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