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Business World |
June 2015
146
“We’ve worked with the same family of
tradesmen since 2004. We have two elec-
trician teams and two plumber teams. So it
becomes hard if we’re too far away from Ed-
monton for the trades to travel and for us to
set up construction.”
24/7
In the average year, Active Homes com-
pletes 40-50 houses a year. Varying in size
from 1200 to 1400 square feet duplexes all
the way up to estate homes amassing 5000
square feet, Active Homes’ commitment
to innovative design and customizing the
needs of their clients proves the importance
of building and maintaining client relation-
ships – from start to finish and beyond.
“The relationship begins the minute the cli-
ent enters our show home,” Toor said. “Our
sales people take the time to work with the
client and find a plan that meets their spe-
cific needs and styles. Being in Alberta and
being a small builder, we’re there for clients
24/7 in all emergency situations.”
“We’re involved with the client even after
we’re done the build,” she continued. “We’ve
got a lot of good relationships because we’re
always there for our clients. A lot of clients