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tomers that price. They see ex-
actly how much our costs are.
And because we have brought
the trades into the process,
and we’re not just guessing or
spit-balling, those prices are
guaranteed.”
“We give clients a real price
which we hold to, and we show
them how we got there,” she
continues. “There’s no smoke
and mirrors. It’s all transparent.
Clients know exactly where the
prices are coming from, and
what they’re getting for their
money.”
Additionally, clients are always
kept in the loop through the
company’s online project man-
agement software, which is up-
dated constantly. Clients have
24/7 access to that platform –
all they have to do is log in, and
they can see everything that’s
happening on their project in
real time.
When it comes to quality, mean-
while, the company is depend-
able because they are equipped
with the right experience and
knowledge. Not only are Bar-
ry and Lisa highly experienced,
but so are their team of highly
skilled trade partners and pro-
fessionals. They all hold equally
high standards and are all com-
mitted to delivering high quality
results.
“We work closely with our trade
partners and develop long-last-
ing relationships,” Lisa says.
“Most of those relationships
go back beyond even the years
we’ve been in business.”
“The people we work with are
the key to everything we do,”
she adds. “The quality we pro-
vide is thanks to them. There’s
no way we could do it alone. It’s
the people who work with us
that make the quality possible.”
Through their professional con-
duct, those people also do their
part in making sure the client’s
experience is positive.
“They know what we expect on
site, and that’s what they do,”
Lisa says. “There’s no swearing,
there’s no smoking, there’s no
loud music – there’s respect for
the client’s home.”
BUSINESS WORLD MAGAZINE
“We prepare all of
our pricing based
on an upfront
meeting with all
of our trades.”
“We bring eve-
ryone together,
we do a full-walk-
through, and we
get all the details
down.”