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When it comes to their service,
the company starts by recognis-
ing that the renovation and new
home building process is often
fraught with stress. Their goal is
to mitigate that as much as pos-
sible, and make it as close to a
stress-free experience as they
can. They achieve that by guid-
ing clients step-by-step from
design through to construction,
and providing transparency ev-
ery step of the way. They remain
in constant communication with
the client throughout, ensuring
they always know what’s going
on, and they always have the
information they need to make
decisions.
The company also recognises
that some of the most import-
ant information a client needs
is about pricing. In that regard,
they are very open and trans-
parent, and offer clear, up-front
costs. They come to those costs
based on a preliminary meeting
and walkthrough that includes
every member of the trade
team – not many builders go to
those lengths, but Dependable
Renovations does.
“We prepare all of our pricing
based on an upfront meet-
ing with all of our trades,” Lisa
explains. “We bring everyone
together, we do a full-walk-
through, and we get all the de-
tails down.”
“We conduct a real meeting,
and we prepare pricing based
specifically on that project,”
she says. “We show our cus-
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“They can be a
nightmare, with
trades not show-
ing up on time,
project delays,
and cost over-
runs. We’ve been
there and that’s
why we chose
our name.”