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The company also delivers on
time, and has made it a priori-
ty to keep their stock optimised
with what their experience has
taught them clients are after –
which is yet another way they
are dependable.
“Nobody wants to wait,” Kris
says. “It doesn’t matter if they’re
a contractor or a homeowner.
If you don’t have something,
they’ll call five, six or seven oth-
er places, and if no one else has
it in stock, they’re going to order
it from whoever gets it in the
fastest. So we try to stock the
products that people want, but
can’t find at the regular lumber
yards.”
“We don’t stock two-by-fours
for house building,” he contin-
ues. “But if you want a cedar
tongue and groove ceiling for
your porch, you can find that
here. You don’t have to order it,
we’ve got it.”
“Over the last couple years es-
pecially, we’ve increased our
stock,” he says. “We don’t want
people to have to wait. That has
cost us money, but it’s been
worth it. It’s what our clients
want.”
BUSINESS WORLD MAGAZINE
“We treat people
the right way, the
way we would want
to be treated in
their shoes.”