June 2013
| Business World Magazine | 269
tonomously, providing services to property
management associations far and apart from
that associated with its equity partner.
COMMITMENT TO
COMMUNITY
For all its growth and range of capabilities,
Luke Brothers has continued to foster the
feeling of a small family-run business com-
pelled by family values. Lucadano says the
recession contributed to the vetting of his
industry, creating a class differential in the
process. There are either large companies
geared for big production who have no real
connectivity to the markets they serve or
there are small firms who provide very per-
sonalized services, but can’t accommodate
large projects. Luke Brothers is an exception
in its industry. It combines any project-size
service performance with a hands-on, highly
visible approach to duty, which is distinctive
of one who actually participates in the prac-
tices inherent to quality of a community. As
Lucadano says, that means communicating
in community newsletters, attending and
answering questions at community associa-
tion meetings, and participating in the ini-
tiatives that take place within a community.
