180 | Business World Magazine |
June 2013
nology offerings for its customers.
Partnerships, which have been so critical
to Pioneer’s formation are still fundamental
to everyday operations. It works with the
best in industry to fulfill service requirement.
Those partnerships include work with global
communications leader Alcatel-Lucent, who
provides critical network infrastructure sup-
port. “If you don’t have a strong relationship
with them, you’ll fail in the marketplace,”
says Ruhl. On the landline side of the equa-
tion, Pioneer has prospered from reliance
on services from firms such as Cisco, Calix
and ADTran. To carry the range of devices
and product accessories it makes available,
Pioneer has worked with distributors such
