236 | Business World Magazine |
Aug/Sep 2013
logistics company. As Operations Director
Larry Harper explains, WMSHL maintains
a fleet comprised of vans, semi-tractors and
semi-trailers whose daily deployment to
some 34 hospitals (along with the weekly or
bi-weekly trips to the range of others) ulti-
mately equated to more than 575,000 miles
in over-the-road transport of linen last year.
As for its remarkable on-site service capac-
ity, WMSHL annually processes more than
30 million pounds of laundry. “We average
575,000 pounds a week or approximately
160,000 pieces of linen per day,” says Harper.
For all that functionality, these figures
only reflect a fraction of WMSHL’s full pro-
cessing potential, and rest assured, even now
the laundry is preparing to take onmorework
given a recent $14 million investment in a
major retrofit of its plant, all accomplished
without missing a beat in service to its cur-
rent customers. While that retrofit resulted
in new equipment, new floor space and new
efficiencies now helping clients achieve even
greater cost savings, WMSHL’s potential to
attract new customers won’t simply be an ex-
pression of the demand for its services, but
demand for the manner in which it fulfills
those services.
