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wouldn’t or couldn’t buy-in and
they have built strong and last-
ing relationships with people
who are on the same page. She
credits those strong relation-
ships to the training and educa-
tion opportunities they provide,
and to the focus the company
has on communication, team-
work, and safety.
“We’re very much a team,” she
says. “We know that we can
only move the business for-
ward when everybody is work-
ing together and contributing.
It doesn’t matter to us if you’re
a first-year apprentice or a jour-
neyman electrician; your per-
spective is important and val-
ued.”
“We also work hard to give our
staff the ‘whys’ behind what
we’re doing,” she continues.
“We think it’s important to ed-
ucate, to explain why we’re
asking them to do what we’re
asking them to do. It’s about
keeping them informed. It’s
about making sure they feel
like they are part of the team,
not just another number on the
payroll sheet.”
As a result of that team culture,
W. Hunter Electric has been
able to successfully retain a lot
of talent and experience. Sev-
eral team members have been
with the company for over 10
years, for example. Many more
have been there for at least five
years.
“We have people who have
been here for a while and really
understand what we’re trying
to do,” Kim says. “And when we
bring on new staff, they make
sure that our vision gets passed
on. They are really valuable cul-
ture setters.”
BUSINESS WORLD MAGAZINE