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sity of surgeries when it comes
to an aging workforce.
“Musculoskeletal health issues
accounts for about 50 per cent
of the surgeries we do, and 16
per cent of an employer’s total
annual healthcare spend,” Mark
explains now. “For reference,
that’s more than cancer and
Type 2 diabetes combined.”
“So employers are looking at
musculoskeletal health right
now as a real driver of cost, as
an area they want to focus on
and make sure they are getting
the highest quality outcomes
in,” he adds. “So those employ-
ers are coming to us because
we provide those outcomes.”
Mark also credited Bridge-
Health’s extraordinary growth
to the dedication of the compa-
ny’s team. He praised team for
their focus on delivering an ex-
tremely high quality of service,
far above what is typical in the
healthcare industry.
“In a typical surgery situation,
you have to do everything on
your own,” he says. “You have to
find the surgery center, the sur-
geon, you have to get there and
back, you have to figure it out all
by yourself.”
“With a BridgeHealth solution,
we work with the member,”
he continues. “We gather their
medical records and we make
sure the surgery center has it. If
there’s travel involved to get to
a surgery center – which often-
times there is – we book that
travel for both the member and
a companion that travels with
them.”
“Then we help them with all of
their scheduling,” he says. “We
schedule meals, we schedule
for all the different needs they
have during their recovery peri-
od, and then we get them back
home and we get them plugged
in to rehabilitation, if that’s nec-
essary.”
Then there are the bills. After
going through the standard
surgery process, patients typ-
ically receive many separate
bills – they are often paying sur-
geon charges, assistant surgeon
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