March 2015
| Business World
155
ties - another first in their industry.
“The system provides the client with direct
24 hour on-line real-time access to work or-
der management,” Fabian-Billing said. “We
invested in this system because we believe
the best quality assurance is one that antici-
pates and manages service risks long before
they become problems and require rectifica-
tion.”
A seamless process, the development of this
technology ensures consistent and clear
communication channels are utilized and
that the level of Bee-Clean service remains
at its highest level.
“It will assist in our management strategy, as
it provides specific operational support and
information that can be used by supervisors
and the client for effective communication
and operations,” Fabian-Billing continued.
“Our inspection program integrates our on
the ground quality assurance personnel with
our on-line work order system.”
EDUCATION AND
AWARENESS
Going beyond appearances by reducing ex-
posure to potentially hazardous chemicals,
biological and particle contaminants which
adversely affect air quality, building finish-
es, building systems as well as the health of
