BWM - April 2015 - page 49

April 2015
| Business World
49
LOOKING AHEAD
"The next five years look extremely bright
for Casa del Mar," said Curtis while taking a
look ahead towards the future of the resort.
Curtis explained that through their commit-
ment to upgrading and elevating their ser-
vices, the goal is continuing the prosperity of
the past 29 years.
With a substantial amount of investment,
the renovations at Casa del Mar are expected
to be completed over the next five years.
"We will invest over $5 million over the next
five years for the renovation of the resort,
both in the guest facing areas as well as in the
back of the house," explained Curtis. "We are
also in the process of contracting with a de-
signer, who will develop a resort wide con-
ceptual design scheme, blending the public
areas with the guest units."
In addition to the overarching goals of the
resort, Curtis also has a list of things he'd like
to accomplish as General Manager at Casa
del Mar. By remaining committed to im-
provements to customer service, the hope is
that future generations will continue to see
Casa del Mar as their ideal Aruban getaway.
"My personal goals are to continue to im-
prove the customer service culture at the
resort, and continue to add amenities and
innovative services in order to attract future
generations of vacationers and families to
Casa del Mar."
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