166 | Business World Magazine |
April 2014
erations of the family and getting a practical
look at how things were done.
“I started working here, really before I
could legally get paid, starting around 14
years old, being an installer, installing cable
TV,” he says. “Having the privilege to work
with my grandfather really instilled a lot of
values in my dad and myself, and, because of
that, the people that work in this organiza-
tion.
“For example, if a customer were to come
in and want service, they would get installed
the same day. My grandfather was up work-
ing the lines in a bucket truck several weeks
before he passed away. He was always out
working, always taking care of the customers.
He would even throw a ladder in the back of
his Mercedes-Benz, just to go hook them up.
“Taking care of the customer was defi-
nitely the No. 1 priority, back then as it is
today.”
BUILDING IT OUT
These days, Troy possesses the largest fiber-
to-home and fiber to business deployment
in Alabama, a footprint it’s still committed
to growing. And while the company name
still reflects back to its simpler beginnings, it
now brands itself a high-tech company that’s
not at all married to a single technology.
