Page 287 - BWM March 2013

March 2013 | Business World Magazine | 287
sign a state of the art facility that will allow
for growth well into the future. “We have
seriously outgrown our existing building, but
are committed to Minerva. The new build-
ing will offer a much improved customer ex-
perience and a better working environment
for our employees. We will be able to add to
our Minerva-based employment, consoli-
dating senior management that are tempo-
rarily housed in other branch locations, and
will also include some public meeting space
in the building ” Lober explained. Manage-
ment is in the final design phase and hopes
to be able to start construction of the 30,000
square foot building in 2013.
TERRIFICALLY TECHNO
Lober says that local people and local fo-
cus can never be the end all of a community
bank, it must also have first-rate employees
and leading edge technology. “We can’t
expect people to bank with us just because
we’re local. We also have to have the skill-sets
necessary to provide exceptional service and
to develop, deliver, and service innovative
products. Additionally, we must employ the
technology that provides the conveniences
people have come to expect. We are fortu-
nate on both fronts,” he says. Consumers
National Bank offers Intuit’s leading-edge
internet banking, on-line bill pay, mobile
banking, and text banking. Their Intuit-
based offerings also include FinanceWorks,
a personal finance system, and banking plat-
forms designed for smart phones and tablets.
On the commercial side, they offer Bottom-
line Technologies cash management system.
Consumers National also participates in the
MoneyPass network – a system that allows
customers to connect with tens of thou-
sands of surcharge-free ATMs located coast
to coast throughout America. The bank has
also supplemented it technological strength
with support from Computer Services, Inc.,
one of the nation’s largest providers of dy-
namic technology solutions that help banks
remain competitive and compliant. Today,
the technology-driven capabilities of Con-
sumers National Bank complement the
wide range of personal banking, commercial
banking and investment services options of-
fered by the bank’s 130 dedicated employees.
These services and conveniences enable
Consumers National Bank to better com-
pete against branches of megabanks. He says
that when customers are provided the servic-