68 | Business World Magazine |
December 2013
that’s what the membership has indicated
that it wants. When they come for dining,
they want to feel like they’re at home.
“If a NewYork experience is what they
want, they’re going to go to New York to
get it.”
CONSISTENCY = QUALITY
Among the advantages Gomez and his
staff possess while aiming to maintain
that high standard of service are the years
of experience several of the key players
have at the facility.
The golf professional Mike Preston
and greens superintendent Chris Carson
have each been at Echo Lake for more
than 25 years, while the comptroller is
a veteran of nearly 20 years and Gomez
himself arrived in the late 1990s.
“Consistency in delivering the product
is a huge asset for us,” Gomez says. “The
longevity of the management team en-
sures that everyone is on the same page,
and it provides a certain comfort level to
the members, because they’ve seen us
and they know us.
