48 | Business World Magazine |
December 2013
here treat it like a resort. They want the
resort atmosphere. I go back to calling it
the Disneyland principle.
“All the workers smile and they treat
everybody like they’re on vacation. That
can create headaches when people feel
entitled and they want to be treated like
they’re on a million-dollar cruise, but it is
what we do.”
RAISING THE BAR
Given the quality of the golf course, Rit-
ter says, the high expectations are under-
standable.
Oceanaire is home to an 18-holeArthur
Hills-designed layout over terrain that
sits roughly three miles from the Atlantic
Ocean shoreline and has a distinctly New
Jersey feel in its trees and vegetation.
