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Business World |

March 2015

266

learned as much as I could,” he added.

Gaining commercial experience in places

like the Pentagon and their master military

command center, Williams began to chart

his plan of action in the home automation

industry. Through networking and forging

relationships with everyone from builders to

past clients and people in the business, En-

core Custom Audio Video was born in De-

cember 2007.

DESIGN + ENGINEERING

Not your typical A/V company, Encore

takes the customer experience very seriously.

Williams describes focusing heavily on de-

sign and engineering when developing their

brand new 4,500 square-feet facility that

opened in December 2014, as being very

“homey”.

“This is not a retail shop,” he said. “You go

into places and you might see a bunch of

speakers on display or little listening rooms

you can go in or a demo room with TVs and

speakers – that’s not what this place is.”

“We’re very heavy on design & engineer-

ing. We have a dedicated space for design-

ing theatre rooms – we have an architectural

table and we have over 200 samples of wood,

granite, carpet, tile, fabric so we can sit down