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June 2015

| Business World

137

the capability to do that, even though when

you deal with us face to face, we’re in a 1,200

square foot strip centre in the shopping cen-

tre where you do your grocery shopping.”

Dealing with a myriad of competitors in the

market who occupy the same share inevita-

bly puts PakMail into the same category, but

Zai is blessed with an abundance of aplomb,

which makes for a one-of-a-kind unique sell-

ing and service point.

“The freight part is also fun because we end

up with not only the packaging challenge,

but then how do you figure out how to get

5,000 concrete light poles to some destina-

tion that doesn’t have a port that’s big enough

to take a ship that’s that size? It always makes

it fun to find a solution,” he said.

“The thing that’s really great about the ser-

vices our stores provide is that we’re not

limited by what we’re capable of doing,” Zai

continued. “Not only are we able to move

that 20,000lb molding machine, but we also

use a wide range of carriers, so we can be re-

ally particular to the needs of a customer.”

Terry Barkhaus

Jeri Beery and Angela Zuccaro-Gaughan