June 2015
| Business World
137
the capability to do that, even though when
you deal with us face to face, we’re in a 1,200
square foot strip centre in the shopping cen-
tre where you do your grocery shopping.”
Dealing with a myriad of competitors in the
market who occupy the same share inevita-
bly puts PakMail into the same category, but
Zai is blessed with an abundance of aplomb,
which makes for a one-of-a-kind unique sell-
ing and service point.
“The freight part is also fun because we end
up with not only the packaging challenge,
but then how do you figure out how to get
5,000 concrete light poles to some destina-
tion that doesn’t have a port that’s big enough
to take a ship that’s that size? It always makes
it fun to find a solution,” he said.
“The thing that’s really great about the ser-
vices our stores provide is that we’re not
limited by what we’re capable of doing,” Zai
continued. “Not only are we able to move
that 20,000lb molding machine, but we also
use a wide range of carriers, so we can be re-
ally particular to the needs of a customer.”
Terry Barkhaus
Jeri Beery and Angela Zuccaro-Gaughan