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According to both Emily and Dale, Pacific Landing enjoys uniquely positive relationships
with its buyers. That is yet another reason – on top of the stunning location, the premium
finishes of the units, and the community lifestyle offering – that people want to be part
of their community.
“Our relationships are a result of the product we’re creating,” Emily says. “We’re not
building a large density condo building, where the buyer is just another number. We
have individual relationships with each of our 33 buyers from Phase One, and we expect
to have equally unique relationships with the 20 buyers from Phase Two.”
Emily also credits the family atmosphere at the company, as the team at Pacific Landing
consists of various family members with diverse and international backgrounds.
“Being a family company, we have a family environment, and that extends to the owners,”
she says. “The process is more personal. It’s not just ‘Sign the dotted line and you’re
getting a condo.’ We’re welcoming people into a community.”
“We’re also not just building and walking away,” Dale adds. “We’re here, we’re managing
the property as each phase goes along, and once the property is completely built out
we’ll still be the managers. We’re always going to be connected to Pacific Landing. So it’s
in our interest to make sure everyone is happy and everyone is enjoying the property.”
BUSINESS WORLD MAGAZINE
Family atmosphere