May 2015
| Business World
129
and whenever the opportunity arises, give
the right talent a chance to progress.”
A critical component in hiring the right peo-
ple, Accra ensures that no hierarchical struc-
ture gets in the way when providing excep-
tional service to the guests.
“Another thing that we always mention to
our staff: it doesn’t matter what position
the person is entrusted with, he is equally
important with any of the senior members
of the organization,” Monickoraja said. “We
treat all people with respect, integrity and
we mould and groom them constantly with
training, new initiatives and re-empower
them to participate and present the ideas
and offerings of the hotel to the guests.”
The pursuit of knowledge and education is a
deep lying trait embodied at Accra. Humble
and honest, Monickoraja values the skill and
mind sets of all employees. “We are not a
global company,” he said. “We are an inde-
pendent, free-standing organization. Hence
why it’s very important that we continuous-
