92 | Business World Magazine |
November 2013
A distinction has been said to separate those identified as experts from those
recognized as leaders. As Kissinger once noted, the responsibility of experts is to
operate the familiar, but the role of the leader is to transcend it.The processing
of laundry is a familiar function in healthcare. Hospitals may annually spend
some $14 million to maintain regulatory complicit upkeep of the scrubs, patient
gowns, bed linens, towels and other textiles with which their staffs and patients
routinely come in contact.With respect to a Portland-based healthcare laundry
enterprise, expertise in this familiar, but fundamental service has transcended
into such cost-effective efficiency, eco-sensitivity and employee dedication as to
herald its distinction as a leader within its industry.
