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Business World |
May 2015
158
you just want to relax, we have all the ameni-
ties.”
THE GUEST EXPERIENCE
More than just your typical resort, the
Tierra del Sol has a not-so-secretive special
attraction: an 18 hole championship golf
course – complete with ocean view. Another
major point of differentiation, at 6,811 yards
in length, the Robert Trent Jones-designed
course is the only one on the island. If the
challenge the par 71 course seems too daunt-
ing, there is a full length practice range, put-
ting green, chipping area, a clubhouse with
gold shop, a restaurant, and a swimming
pool. And even though the panoramic views
and spectacular desert scenery keeps guests
coming back, Quant realizes that it’s the ex-
ceptional service that makes their experience
unforgettable.
“It’s all about the guest experience,” he said.
““At Tierra del Sol, it’s all about delivering
the optimal guest experience – in a friendly,
attentive, and casual way, never in a preten-
tious way.”
A critical juncture during any tropical vaca-
tion, food remains a top priority at Tierra del
Sol. Blending paradise and perfection, the