Business World |
May 2015
50
This commitment to client satisfaction has
been integral to the company's rapid growth
over the years. In addition to having several
repeat clients who have used the company
for multiple residential projects, Delonix
also earns a great deal of work through refer-
rals.
"Word-of-mouth is our biggest advertising
tool," said Shannon. "We don't do a lot of ad-
vertising because 95 per cent of our business
comes from word-of-mouth. I don't think
there's a more gratifying way to get business
than through word-of-mouth."
Delonix’s commitment to quality has also
led to a substantial amount of industry rec-
ognition. They picked up two major awards
for Best Design and Renovator of the Year
at the Saskatoon & Region Home Builders'
Association's 23rd Annual Bridges Awards.
According to Shannon, the Home Build-
ers' Association is the "best association to be
involved with" for residential builders since
they're specific to the industry, which makes
the accolades even more meaningful to the
company.
WEST COAST FEEL
Delonix is coming off of a very successful
2014 campaign which yielded an annual
turnover of $2.5 million. Over the next five