9 / 12
March 2015
| Business World
145
Most of our employees are cross-trained
and can fulfill several types of roles, so as the
project loads vary in the different divisions
of our company, we can move people around
and not worry about missing a beat."
Brad also credits the company's suppliers,
subcontractors and vendors for River Cities
Engineering’s success over the years. He de-
scribes those stakeholders as being "extreme-
ly valuable" to their operation, viewing them
as "more than just places to buy products or
services."
"Our suppliers, subcontractors, and vendors
support us on a daily basis," he says. "Our
customers are very demanding, so it's impor-
tant that we have the right type of support
systems in place. We do business with com-
panies that share the same type of core values
as us. We consider them true partners and we
put a lot of trust in them."
"A lot of our projects are fast-tracked and we
have a lot of control systems in place at our
customers' sites," he continues."Our custom-
ers rely on those systems 24/7 to run their
processes, so if one of our customers' control
systems is down, it's critical that we respond
in a very timely manner− night or day. So,