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July 2015
| Business World
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been growing for the last three years,” Nich-
ols says. “We want to grow by 20 per cent
minimum for the next five years. We want to
become a $5 million a year sales company.”
Paragon Metals is going to accomplish that,
Nichols adds, by keeping their customers
happy, which they have historically done an
excellent job of. After all, the company’s very
first customer – MacLean Power Systems –
remains a customer to this day, Nichols says
they aim to continue their dedication to ser-
vice and continue to earn the loyalty of cus-
tomers like MacLean for years to come.
At the same time, however, Nichols says
Paragon Metals aims to diversify their cli-
ent base. Currently, the company is mainly
focused on the automotive, industrial, and
heavy equipment sectors. In the future, they
hope to have a stronger presence in the lawn
and garden market.
Finally, Nichols says the company’s most im-
portant goal just might be to their family-
oriented culture – which he says starts right
at the top.
“Our CEO takes care of each and every em-
ployee,” Nichols says. “He’s a very hands-on
person, and if there’s something that some-
body needs, he’ll go out of his way to help
them out. He has the trust and the backing
of everyone that works here.”
“Not too many companies our size were hav-
ing a family picnic this year,” he adds. “It was
held right on our grounds in a grassy area,
and all employees had food and games for
the day and a band for the evening. I orga-
nized it, and our CEO told me to spare no
expense. He said the employees work day in
and day out for him, so he wanted to show
them a good time in return. That’s the kind
of guy he is. That’s the kind of culture we
have.”