9 / 12
July 2015
| Business World
129
own company.”
Serving the Sackville area comes with a sense
of emotional attachment. Being a well-recog-
nized and reputable business in the commu-
nity has allowed Can-Tech to take on some
special projects.
“We’re currently involved in three different
buildings that are into 100 years old,” Fraser
said. “We’re giving them a very significant
facelift and it’s been challenging and fun and
the trades that are involved are happy with
the outcome. It’s rewarding because you see
the customer with their appreciation of the
change we’ve made.”
CUSTOMERS AND
COMMUNITY
An integral trait in any customer relationship
is honesty. In its purest form, honesty helps
to see the bigger, clearer picture leading to a
smoother process from start to finish. As an
influential member of the community, Fra-
ser and Can-Tech believe that laying it all on
the line is the best way of doing business.
“Our customers, typically for renovation or
new construction residentially, come to us
with a dream, sometimes with a picture out
of a book or design from a website and of all
the homes we’ve done, I’ve never had anyone
come with a plan and say this is exactly what
I want,” he said.
A specialist in architecture, Fraser’s techni-
cal training and experience allows him to
combine ideas, dreams and desires into one
plan and one budget – no matter if it’s a $1
million home or a $400,000 property. Un-
derstanding the necessity of compromising
decisions remains an aspect where Fraser
vows full transparency by presenting them
with the information to make an informed
choice.
“I tend to steer into the realm of being very
up front and I tell people what I consider
the best product to use and where the in-
vestment is done wisely,” he said. “You want
to invest in very good quality windows and
roofing and your heating or cooling system
should be the most efficient that you can put
in.”
“If I can build you a home that performs
and uses half the energy, it’ll return money
to you every year,” he continued. “The more
money we invest in energy efficiency, it’ll pay
you back years down the road.”